Say goodbye to tech troubles with our superior, local helpdesk service. We’re committed to making IT easy for you and your team.
Why choose Bakersfield Networks for managed helpdesk services?
Years average client retention rate
Years providing exceptional IT services
Anywhere, Anytime Support
Our helpdesk services aren’t limited by geographical boundaries. No matter where you or your team are based, reliable technical support is just a call or click away.
We ensure that you always have access to expert tech support. From minor glitches to major system issues, our team is equipped to diagnose and rectify problems swiftly.
Rest assured, remote doesn’t equate to less secure. We’re committed to the highest standards of security, safeguarding your sensitive data while providing reliable, top-notch support.
With us, you can enjoy peace of mind and seamless helpdesk services.
Comprehensive Device & Hardware Support
We know businesses need a variety of digital tools, from computers and tablets, to phones and beyond. That’s why our helpdesk team is ready to help with any device you use. Whether it’s a PC or Mac, we’ve got you covered.
Is your hardware acting up? Our skilled team knows how to fix problems with everything from printers to servers. They’re here to sort out your hardware headaches.
We’re all about helping your business keep going. We can help you resolve issues with:
Advanced Support with Tier 2 Level Helpdesk Services
When basic troubleshooting isn’t enough, our Tier 2 level helpdesk services come into play. Our experts are equipped with deep technical knowledge to handle complex issues, ensuring your operations run smoothly.
Our Tier 2 support team works diligently to address the root cause of problems, providing long-term solutions rather than quick fixes.
Best of all? When you call, they answer. Our help desk is a live-person operation.
Expert Assistance at Your Door
Some technical issues require hands-on attention. Our experienced technicians will come to you, equipped with the knowledge and tools to diagnose and resolve complex problems efficiently.
With our on-site service, you can save valuable time and minimize disruptions from costing you thousands.
Whether it’s setting up new equipment, troubleshooting network issues, or providing hardware support, our friendly professionals are dedicated to ensuring your technology works seamlessly.
Support Rooted in Genuine Care
At Bakersfield Networks, our help desk support goes beyond technical expertise. We are a family-run business that genuinely cares about your success.
We listen closely, respond promptly, and work tirelessly to ensure your issues are resolved to your satisfaction.
Our team of dedicated professionals not only possesses the technical expertise to resolve your IT issues promptly but also takes the time to understand your unique challenges and goals.
With Bakersfield Networks, you’re not just a number; you’re a valued partner.
At Bakersfield Networks, we understand the importance of rapid response time and providing effective resolutions. We pride ourselves on delivering efficient support to keep your technology solutions running smoothly.
Here’s what you can expect:
Empower your business to boost productivity and capacity with IT help desk services. Our experts handle technical issues, minimizing downtime and allowing your team to focus on core responsibilities.
When you tap into our technicians’ Tier-2 level expertise, your business gains access to swift resolution of software, hardware, and network challenges.
Experience seamless operations, uninterrupted workflows, and scalable growth with support from our human-led help desk team.
Experience IT help desk professionals who truly listen to your needs. Our dedicated team takes the time to understand your unique challenges and requirements.
Partner with us for IT helpdesk support that delivers attentive assistance and tailored solutions to optimize your network infrastructure and IT environment.
Our help desk team’s average response time for emergencies is under 5 minutes.
For issues that don’t need our immediate attention, you’ll hear from our team in less than 90 minutes.
We understand how IT issues can impact your business and will work tirelessly to get your IT problems fixed as fast as possible.
Our help desk can handle a wide range of technical issues.
With over 24 years of experience, and extensive knowledge of numerous industries, we’re more than capable of handling any IT issue you face.
Trust us to handle your:
Protecting your business and confidential information is paramount to us. Whenever you connect with our team, you can rest assured your information is being cared for and guarded by rigorous data protection protocols.
We work with teams that handle sensitive data everyday, and we maintain the same (or higher) security standards as them. With Bakersfield Networks, you can trust us to safeguard your data.
Absolutely! We offer remote and on-site support.
We know not all issues can be handled over the phone, and we won’t leave you unsupported. If we can’t get your concerns resolved when you call, we can send a technician to your place of business.
Helpdesk services can vary depending on factors such as the level of support required, the size of your organization, and the complexity of your IT environment.
We offer standard and premium service packages, and can provide a customized quote if those don’t meet your needs.
Our goal is to provide cost-effective solutions that deliver exceptional value and support for both large and small businesses. Call our team to request a quote and learn more.