An increasing number of everyday people are more tech-savvy than ever before. As a result, many common IT problems can be solved independently. Yet, employees still waste an average of 22 minutes a day navigating technical difficulties.
|“The fact that we have a more IT-educated workforce is great, but don’t let yourself get too far ahead of yourself when your business needs professional IT help.” – Brian Lynch, Chief Executive Officer, Bakersfield Networks|
A more tech-savvy population is a double-edge sword. People may be more knowledgeable, but many are overly confident in their ability to solve their own technical problems. The issue with this is that sometimes these homegrown technology solutions cause more issues than they solve.
Instead of guessing, you need proven solutions to your IT problems in business. Your company can’t afford to experiment, so you need real experts who can show you what you need to do. The best way to do that is to work with a managed IT service provider. However, you can also use this expert guide on how to solve these 7 common IT problems.
7 Common Problems in IT & How to Solve Them
1. Outdated Systems
The rising cost of IT has left many small businesses reluctant to upgrade their IT systems. After all, if it still works well enough, why replace it? The problem with this mindset is that “well enough” isn’t necessarily good. Holding onto an inefficient system can lead to lost productivity, wasted labor hours, and security risks.
Make your digital transformation a higher priority. This could involve migrating to cloud-based data, or simply upgrading your current infrastructure. Of course, not all modern hardware or software applications are right for every business. That’s why it’s important to seek IT consultants who care about upholding your objectives as much as keeping you up-to-date.
Learn More About How Managed Services Can Help You Avoid Technology Issues in Business
2. Navigating Remote Work
The Bureau of Labor Statistics claims that 27% of American employees work from home. However, most academic studies suggest that the true number is closer to 50%. There are many advantages to remote work. Employees claim that they feel more productive thanks to its flexibility.
Yet, as teams spread out geographically, maintaining cybersecurity during communication becomes more difficult. This doesn’t mean you need to abandon your remote policies. It means that you should invest in secure communication tools that prioritize end-to-end encryption. This ensures that your team’s discussions remain confidential.
3. Information Security
Upholding security is one of the biggest IT challenges businesses face. This is because there are an increasing number of devices connected to the average company network. Employees expect the convenience of this ability, but it comes with risks.
It’s important for any business to conduct regular security audits. This will identify potential vulnerabilities in your system, including those created by connected devices. From there, you can make data-driven decisions about how you can protect yourself from security threats.
4. Too Many People Have Access to Data
The reality is that 48% of employees can access more data than they should. This is a crucial issue if you handle people’s personal information. Pew Research shows that over 80% of Americans are worried about who can access their personal data.
Source: Pew Research
While the study mostly focused on social media, yet 80% of respondents said that customer service exchanges were among their concerns. You can stand out by implementing strict access controls that reassure your customers that your employees aren’t accessing their data without good reason.
5. No Strategy for Mobile Devices
Most established businesses have an IT strategy of some kind. However, too many neglect mobile devices in their approach. Still, your employees will access your company data on a mobile device. This is simply a reality of the times we live in. That’s why you need clear policies in your strategy.
Determine which devices can access company data and set security protocols like two-factor authentication. Educate employees on safe practices, such as avoiding public Wi-Fi for work tasks. Setting such policies will let your business leverage the benefits of mobile devices for work while staying secure.
6. Lack of Resources
Many businesses find themselves stretched thin when it comes to IT management. Some don’t have enough staff, while others are overloading staff members with too many tasks. This can lead to unresolved tech issues, downtime, and potential security vulnerabilities.
Outsourced IT services offer a solution. By partnering with external experts, businesses can ensure continuous network uptime, up-to-date security, and efficient system management. It’s a cost-effective way to bolster your IT capabilities and prevent employee burnout without the need for in-house expansion.
7. Slow Support
Slow IT support is a barrier to productivity. Delays in addressing technical issues can halt operations, frustrate employees, and even impact customer satisfaction. However, you also must consider how long it takes your support team to resolve issues, not just how long it takes them to respond. This will eat your work time as much as waiting on them will.
Choose support providers who consistently resolve issues on their first attempt. Opt for those offering 24/7 support, so you always have help when problems arise. Also, select providers that proactively monitor and address potential issues early on before they cause disruptions.
Prevent These and Many Other Common Technology Problems With The Right Partner
There’s no reason for you to let these or any other IT problems halt your business operations. With the right strategy and the right IT partner, your team will experience an uninterrupted work day, every day.
Bakersfield Networks understands these challenges. That’s why we offer tailored IT solutions to alleviate them. With our expertly designed services, you can focus on what you do best while we handle the tech. Gain peace of mind, enhance efficiency, and ensure seamless data access for the right personnel across your network.
Contact us today to discover what seamless productivity truly looks like.