Time spent on tech challenges is time taken from specific business tasks. That’s why you need IT support that minimizes it.
Why choose Bakersfield Networks for IT support services?
Minute average emergency response times
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Support For All Your Information Technology
If your IT support only covers software, you might be missing out. If hardware issues disrupt your workflow, you’re left in a bind with no solution or extra costs on another third-party.
Bakersfield Networks can cover both your hardware and software needs. This way, you won’t be left hanging in the face of hardware issues and can count on one provider for all technology needs.
Alongside troubleshooting, we provide regular maintenance and updates, enhancing your system’s performance and security.
Lay The Foundation For Excellent IT
A solid network infrastructure is crucial for the success of your IT operations. Without it, you face inefficiencies and disruptions that can hinder your business’s progress.
Plus, optimizing your network infrastructure can reduce redundancies and wasteful spending by up to 30%.
The right network support team can help you with all of the above. At Bakersfield Networks, we’ll solve any network issues your team may face while finding new ways for you to optimize its usage.
Discover New Ways to Keep IT Problems At Bay
Repeated IT issues are frustrating and time-consuming. They often signal deeper underlying problems that need addressing. That’s why resolving these issues once can sometimes feel temporary.
Our IT support team goes beyond just fixing immediate problems. For every issue we resolve, we also provide consulting services.
This approach allows us to dig into the root cause of your problems and ensure you don’t keep facing the same issues again and again.
Preserve Your Data Integrity, No Matter What Happens
Data loss can be a major setback for any business. It potentially leads to significant operational disruptions and financial losses. It should be no surprise to say that data preservation is essential.
When our support technicians have access to your data, we ensure it stays safe and secure. Our team follows strict data protection policies so nothing is leaked or accidentally deleted.
Regular data backups are a key. This ensures business continuity even in the face of unforeseen disasters.
Trust IT Experts Who Also Get Business
Finding IT support that understands business is vital. Technicians without business acumen might offer solutions that don’t align with your goals.
Bakersfield Networks employs technicians with both skill sets. We ensure our technology solutions address your specific business challenges effectively.
It also means that we won’t waste your time or money on solutions that don’t fit. We want you to make the most of your technology and can use business knowledge to ensure you do.
When you call IT support, you want a clear answer. Struggling to understand IT support explanations can be frustrating and does little to resolve the issue.
That’s why Bakersfield Networks focuses on making our IT support accessible to people of all levels of technical expertise. Our friendly IT staff limits the use of jargon to ensure clear and understandable answers for all skill levels.
This approach also benefits tech-savvy users. Studies show that plain language increases message retention by 40%.
Let everyone on your team access the answers they need and increase the effectiveness of your IT support.
Sometimes remote support isn’t enough to fix complex IT issues. When a problem can’t be solved over the phone or via email, it can slow down your work and lead to frustration.
At Bakersfield Networks, we take pride in our rapid remote support, but also understand the value of onsite services. That’s why we offer both options.
Opting for a service that offers both remote and onsite support ensures that you’re prepared for any IT challenge. We can do a lot off-site but are prepared to help you handle more complex problems in person.
Dealing with impersonal IT support can be frustrating. It often feels like you’re just another ticket number, not a person with unique needs. This lack of personalized service can also lead to ineffective solutions.
The Bakersfield Networks approach is different. We believe in building a relationship with your business. Our technicians take the time to understand your specific needs and challenges.
As we get to know your business better over time, our support becomes even more customized and efficient. This way, we can offer tailored support during every call.
The cost of IT support from Bakersfield Networks varies based on the package you select, either standard or premium.
Additionally, factors like your company’s size, the number of users requiring support, and the complexity of your computer systems influence the final cost.
For a precise estimate tailored to your needs, we recommend requesting a quote from us.
Bakersfield Networks primarily provides IT support for business devices as we are a B2B company.
However, we also assist with BYOD devices used for work purposes, provided they are connected to a client’s network.
Our focus is on ensuring seamless integration and support for devices essential to your business operations.
At Bakersfield Networks, we support a wide range of operating systems, including both PC and Mac. This encompasses Apple computers and iOS devices.
Regardless of the operating system your business uses, our technicians are equipped to assist. Our response times remain consistent, irrespective of the operating system.
Additionally, we troubleshoot any mobile device connected to your business network.
At Bakersfield Networks, we extend our support to all computer users on your business network, not just to admins.
We believe everyone on your team deserves the same high level of support, as this approach enhances productivity.
However, our support does not cover personal devices that are not related to your business operations.
If you’re in immediate need of IT support and are a current client of Bakersfield Networks, you can swiftly open a ticket through our remote support portal.
This service is exclusively available to our existing clients. For those not yet clients, please book a discovery call with us to become a client and access our dedicated support services.